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Buying, files and refunds

What's the difference between Starter and Complete?

These are one-time purchases of editable Word and Excel files delivered as ZIP downloads through Payhip. Starter is £30 including UK VAT (£25 + VAT); Complete is £80 including UK VAT (£66.67 + VAT). Your location determines the tax and final total shown at checkout.

Complete includes Starter. They are files, not a course or coaching. Look at the previews on the toolkits page, or download the free filled traceability matrix, before buying.

View Starter on Payhip · View Complete on Payhip

What if a file won't open?

Keep your Payhip receipt and download link. Save the ZIP, extract it and open the DOCX files in Word and XLSX files in Excel.

Editable DOCX and XLSX files for Microsoft Word and Excel. 30 of the 59 files in Complete (20 of the 41 in Starter) are Excel workbooks. The release information reports that the workbooks passed open, edit, save and reopen checks in Excel 16.0; changed and representative Word files were also checked. Other applications may display them differently. Read the file-check summary and limitations.

If a link fails or a file will not open, email contact@baaicollective.com with the product name, order reference and a description of the problem. Include the application you are using. Do not send payment-card details or confidential client documents.

Can I use the files at work?

The toolkit licence covers one individual using and adapting the files for their own employment and consulting engagements. Completed project deliverables may be shared with the relevant project team. Sharing or reselling the reusable template library is not included. Contact us about team use.

Read our Terms of sale and Privacy notice before ordering. How the 14-day right to cancel works with immediate download is set out in the terms. Rights concerning faulty or misdescribed files remain.

Can I get a refund?

If a file is faulty, missing or does not match its description, email contact@baaicollective.com with your order reference. We will investigate and provide the remedy required by applicable consumer law. Your statutory rights are not affected. See our faulty-file terms.

Enquiries and your information

Our privacy notice covers enquiries, purchases and optional browser saving. Purchase records are held separately in Payhip. The free practice files need no email address.

An email enquiry shares your email address and whatever you choose to put in the message with BA AI Collective. We use it to respond to your enquiry. An enquiry does not subscribe you to marketing. You can ask us about access, correction or deletion of your enquiry information at contact@baaicollective.com.

You do not need to provide a CV, explain a career break or disclose employer or client information. For purchases, review Payhip’s checkout privacy information; that is separate from your direct email conversation with us.

Who am I buying from?

BA AI Collective is a trading name of Quantum Sphere Consulting Limited, company number 15854885, VAT registration number GB472357381, registered in England and Wales. Registered office: Office Suite 3, Shrieves Walk, Stratford Upon Avon, England, CV37 6GJ.

The free payments case

Work through the payments review in your browser. Your first answer is kept separately from later revisions. Download your record as a text file or use the copyable version if your browser blocks downloads. The exercise does not submit or grade your answers. Saving in this browser is optional and off by default; use the controls under Keep your record to save, restore or remove your local copy.

Free Practice Lab materials

The participant guide, decision cards, explained answers and workbook are free previews. Read the guides online, download the separate PDFs, or get the complete free preview ZIP with a Start Here file and editable text. Extract the ZIP before opening its files. Keep a separate saved baseline before opening decision card B. The learner workbook is an Excel file with original sources and blank response areas. Open card A during Exercise 3A, save your baseline, then open card B. Explained answers are supplied separately for comparison after your attempt. You do not need an account or AI subscription.

The free workflow companion

The evidence-to-requirements companion develops the payments case into linked working records. Download its ZIP, then follow the Start Here instructions: participant guide first, decision card after your first attempt, explained answers last. PDF and Word versions contain the same material. It is free and separate from the paid toolkit ZIPs.

Can I edit the files?

The toolkits contain editable DOCX and XLSX files in ZIP downloads. Extract the ZIP before opening the files in Microsoft Word or Excel.

Editable DOCX and XLSX files for Microsoft Word and Excel. 30 of the 59 files in Complete (20 of the 41 in Starter) are Excel workbooks. The release information reports that the workbooks passed open, edit, save and reopen checks in Excel 16.0; changed and representative Word files were also checked. Other applications may display them differently. Read the file-check summary and limitations.

Other spreadsheet and document applications have not been verified and may display the files differently. Screen-reader testing of the Office files and participant usability testing remain outstanding.

Read the dated file-check record.

Still deciding? Starter, £30 · Complete, £80 · contact@baaicollective.com